How the Consumer Code looks after you
Think of the Consumer Code as a rule book. One that all home builders have to follow and adhere to for marketing, sales and aftersales care. It’s in place to help us deliver a superb level of service no matter where you are on your homebuying journey - because (best) practice makes perfect.
What is the Consumer Code?
It’s an industry-led scheme that provides protection and rights to people purchasing new build homes. The beauty of the Code is that it covers every element of the buying process - from pre-contract to exchange of contract, and during your time living in your property. Plus, it also ensures that you are treated fairly, know what level of service you should always receive and have the right information you need to inform your buying decision.